Terms & Conditions

Terms & Conditions

Welcome to ESE Mall. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

Last updated: June 2026

1. General

These Terms & Conditions govern your use of the ESE Mall website and the purchase of products from our store. ESE Mall reserves the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You agree to provide accurate and complete information when placing an order.

3. Products & Pricing

  • All product descriptions, images, and specifications are provided in good faith and are subject to change without notice
  • Prices are listed in USD and are subject to change. The price at the time of order confirmation is the final price
  • We reserve the right to limit quantities or refuse orders at our discretion
  • In the event of a pricing error, we will notify you and offer the option to proceed at the correct price or cancel the order

4. Orders & Payment

  • An order is confirmed only upon receipt of payment and our order confirmation email
  • We accept payment methods listed at checkout. All payments are processed securely
  • ESE Mall is not responsible for additional bank fees or currency conversion charges

5. Shipping & Delivery

Shipping terms are governed by our Shipping Policy, which forms part of these Terms & Conditions.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy, which forms part of these Terms & Conditions.

7. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of ESE Mall or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

ESE Mall shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product in question.

9. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, express or implied, except as required by applicable law. We do not warrant that the website will be error-free or uninterrupted.

10. Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Cambodia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cambodia.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at info@esemall.com or visit our Customer Service page.